FAQ

How long will it take for my order to arrive?

Please check our Shipping & Returns page.

Do you offer framing for your prints and posters?

Yes, option is provided for most personalized items.

What do you print on?

We use three different processes for printing:

  • Prints up to 12"x16": Satin photo stock
  • Prints larger than 12"x16": 270gsm satin paper stock
  • Canvases: 400gsm canvas
  • Vinyls: 280 gsm high quality Vinyls

Do your canvases come already stretched on a frame?

Yes, they are stretched on a frame that is approximately 1.5" deep.

Can you create a design that is not listed on the website?

Yes, as long as all information is provided.

Can I change or cancel my order?

Yes, as long we are informed before the order is processed.

My order has not arrived in the expected time frame

If your order does not arrive within the estimated timeframe please contact us as soon as possible. Dispatch and delivery estimates can be found on our delivery information page and in your order confirmation email.

I need my order quickly. Can you help?

Yes, we have an option for express delivery.

Can I track my order?

You will receive an email once your order is on its way. If your item is over £15 then tracking details will be provided.